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CenturyLink
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Premium Content
06/05/2024
ACSI Reports Fiber Still the Choice Among Customers
While fiber continues to the be top broadband choice for customers when available, 5G is becoming a viable alternative.
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Premium Content
06/06/2023
All Smiles with Fiber
With fiber internet leading the way in customer satisfaction compared to non-fiber service, AT&T finds itself at the top among ISPs in overall customer satisfaction. The American Customer Satisfaction Index released its Telecommunications Study for 2022-23, which scores satisfaction on a 0-100 scale.
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Premium Content
09/09/2022
Ziply Raises $450M for Expansion
Ziply Fiber has secured $450 million in new funding to support its ongoing fiber network expansion in the Northwest. All current Ziply Fiber investors participated in this new funding round including Wave Division, Searchlight Capital Partners and Public Sector Pension Investment Board.
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Premium Content
07/07/2022
J.D. Power Benchmarks Wireline Satisfaction
AT&T scored the highest out of large enterprises for a fifth consecutive year in J.D. Power’s 2022 U.S. Business Wireline Satisfaction Study. The study looks at business wireline experiences through six factors.
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Premium Content
03/07/2022
Top Providers Net Nearly 3M New Customers
Data from Leichtman Research Group (LRG) found the top U.S. cable and wireline phone providers added about 2.95 million net additional broadband subscribers in 2021. This is down from a pro forma gain of
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Premium Content
12/20/2021
FCC Fines Voice Providers over 911 Failures
The FCC Enforcement Bureau settled five investigations Friday tied to communications providers’ compliance with the agency’s 911 reliability rules during network outages that occurred in 2020.